Which countries are you sending?
Italia e Germania shipping costs 5,90€, free shipping over 59,00€;
Austria, Belgio, Lussemburgo, Paesi Bassi shipping costs 12,00€ free over 90,00€;
Danimarca, Francia, Polonia, Regno Unito, Serbia, Slovenia, Spagna, Ungheria shipping costs17,00€;
Bulgaria, Cipro, Croazia, Cipro, Estonia, Grecia, Irlanda, Lettonia, Lituania, Malta, Portogallo, Romania, Svezia shipping costs di 22,00€;
When will my order be processed?
All standard delivery orders are processed within 2-3 days of the order confirmation.
Max-Express * orders received by 12:30 am will be processed immediately
In case of any delay the MaxExpress commission will be reimbursed.
When will I receive my order?
On average delivery times are 2-3 days and remote areas in 3-5 days from packet trust to courier.
We advise you to choose an address where there is someone available to receive the order at these times. If you want to receive the order in the office or at a concierge, be sure to also indicate the name on the bell.
We will provide you with a Tracking Number to track your order in real time.
How can I track my order?
You will receive an email from GLS containing the link to know the status of your shipment.
What if I'm not home when the courier passes?
If there is no one at delivery, the courier will leave a notice with the information needed to contact him. After three delivery attempts, the order will be placed in the nearest GLS warehouse and you will be contacted by our Customer Service to agree a further attempt.
In case you do not have to answer Customer Service, after a further three days the order will be returned to our warehouse and will automatically be asked for your refund.